Privacy Policy

Privacy Policy for "DIGIT Biz eCommerce Solutions"

Last Updated: 1 August 2025

1. Introduction

Welcome to "DIGIT Biz eCommerce Solutions" (referred to as "we," "us," or "our"). We are committed to protecting your privacy and providing a secure and transparent online experience. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information of our users and customers (referred to as "you" or "your") when you use our website and services. By accessing or using our services, you agree to the terms of this Privacy Policy.

2. Information Collection

We collect various types of information to provide and improve our services to you. The information we collect may include:

  • Personal Information: This is information that can be used to identify you personally, such as your name, email address, postal address, phone number, and payment information (e.g., credit card details).1 We collect this information when you register an account, place an order, subscribe to our newsletter, or contact us.

  • Device and Usage Information: When you visit our website, we automatically collect certain information about your device and your activity on our site. This may include your IP address, browser type, operating system, pages you view, the time and date of your visit, and other usage data.2

  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing behavior and preferences. Cookies are small data files stored on your device that help us remember your preferences, analyze site traffic, and personalize your experience.3

3. Data Usage

We use the information we collect for various legitimate business purposes, including:

  • Providing and Improving Services: To process and fulfill your orders, manage your account, provide customer support, and continuously improve our products and services.

  • Personalization: To personalize your shopping experience by showing you products and content that we believe may be of interest to you.

  • Marketing and Communication: To send you promotional emails, newsletters, and special offers. You have the option to opt-out of these communications at any time. We may also use your information to respond to your inquiries and communicate with you about your account or our services.

  • Analytics: To analyze how our website and services are used, measure the effectiveness of our marketing campaigns, and understand user demographics. This helps us make informed business decisions.

  • Security and Fraud Prevention: To protect our website, users, and business from fraudulent activity, unauthorized access, and other security risks.

4. Data Sharing

We may share your personal information with third parties only in the following circumstances and for the purposes described below:

  • Service Providers: We may share your data with trusted third-party service providers who assist us in operating our business and providing our services, such as payment processors, shipping companies, data analytics providers, and marketing platforms.4 These providers are contractually obligated to protect your data and are prohibited from using it for any other purpose.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner as part of the transaction.

  • Legal Compliance: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order. We may also share your information to protect our rights, property, or safety, and the rights, property, or safety of others.

We will not sell, rent, or trade your personal information to third parties for their own marketing purposes without your explicit consent.

5. Data Security

We take the security of your data seriously and implement a range of technical and organizational measures to protect it from unauthorized access, loss, misuse, or alteration. These measures include:

  • Encryption: We use secure protocols (e.g., SSL/TLS) to encrypt data in transit.

  • Access Controls: We limit access to your personal information to only those employees, contractors, and agents who have a legitimate business need to access it.

  • Secure Storage: We store your data on secure servers with strict access controls and security protocols.

  • Data Breach Procedures: In the unlikely event of a data breach, we have procedures in place to assess the breach, take remedial action, and notify affected users and relevant authorities as required by law.

6. User Choices and Rights

You have choices and rights regarding your personal data:

  • Opt-Out: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions included in each email.

  • Account Settings: You may be able to access and update your account information by logging into your account settings.

  • Data Access and Control: You may have the right to request a copy of the personal information we hold about you, request corrections to inaccurate data, and request the deletion of your data, subject to legal and contractual limitations. To exercise these rights, please contact us using the information provided in the "Contact Information" section.

7. Cookies and Tracking Technologies

As mentioned above, we use cookies and other tracking technologies. By using our website, you consent to the use of these technologies. You can control or disable cookies through your browser settings. However, please be aware that disabling cookies may affect the functionality and your experience on our website.

8. Third-Party Links

Our website and services may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party websites you visit to understand their data collection and usage practices.

9. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purpose of satisfying any legal, accounting, or reporting requirements. When your data is no longer required, we will securely delete or anonymize it.

10. Legal Basis and Compliance

Our processing of your personal data is based on various legal grounds, including your consent, the necessity of processing to fulfill a contract with you (e.g., to process your order), and our legitimate business interests. We are committed to complying with applicable data protection laws, such as the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant regulations.

11. Updates to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

DIGIT Biz eCommerce Solutions
Ahmedabad, Gujarat, INDIA - 382424
Contact: info@digit.biz | Help: support@digit.biz